Sonos Delays Two Hardware Releases Amid Software Issues
Company shifts focus towards app improvements
Delays impact products set for late 2023
Sonos has announced the delay of two upcoming hardware releases to address ongoing issues with its Sonos app. The software problems have garnered significant attention, leading the company to prioritize app improvements.
In the company's recent earnings call, CEO Patrick Spence acknowledged the negative impact the app's current state has had on the business. As a result, Sonos has made the strategic decision to postpone the launch of two new products to focus on resolving the app's issues.
Sonos customers have expressed dissatisfaction with the app's redesign, reporting numerous bugs and performance problems. These complaints have flooded the Sonos help forums and social media platforms.
The decision to delay hardware releases is expected to provide Sonos with the necessary time and resources to address the app's deficiencies and deliver a better overall experience for its users.
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